In our mission to make commerce better for everyone at Shop Click Give, we collect and use information about you.
Two rules dictate how we operate.
· Your information belongs to you
We try to limit the information we collect to only what we really need. Where possible, we delete this information when we no longer need it and we aim to only use your information to your benefit.
· We protect your information
We will refuse to share your information with anyone unless you give us permission or we are legally required. When we are legally required to share your personal information, we will tell you in advance, unless we are legally forbidden.
Why we process your information
We generally process your information when we need to do so to fulfill a contractual obligation (for example, to process your subscription payments to use the Shop Click Give platform), or where we or someone we work with needs to use your personal information for a reason related to their business (for example, to provide you with a service). These “legitimate interests” include:
· preventing risk and fraud
· answering questions or providing other types of support
· providing and improving our products and services
Your rights over your information
We believe you should be able to access and control your personal information no matter where you live. Depending on how you use Shop Click Give, you may have the right to request access to, correct, amend, delete, port to another service provider, restrict, or object to certain uses of your personal information. We will not charge you more or provide you with a different level of service if you exercise any of these rights.
If you buy something from a Shop Click Give-powered store and wish to exercise these rights over information about your purchase, you need to directly contact the merchant you interacted with. We are only a processor on their behalf, and cannot decide how to process their information. As such, we can only forward your request to them to allow them to respond. We will of course help our merchants to fulfill these requests by giving them the tools to do so and by answering their questions.
Please note that if you send us a request relating to your personal information, we have to make sure that it is you before we can respond. In order to do so, we may ask to see documentation verifying your identity, which we will discard after verification.
If you would like to designate an authorized agent to exercise your rights for you, please email us from the email address we have on file for you. If you email us from a different email address, we cannot determine if the request is coming from you and will not be able to accommodate your request. In your email, please include the name and email address of your authorized agent.
If you are not happy with our response to a request, you can contact us to resolve the issue. You also have the right to contact your local data protection or privacy authority at any time.
Finally, because there is no common understanding about what a “Do Not Track” signal is supposed to mean, we don’t respond to those signals in any particular way.
We all know that no method of transmission over the Internet, and method of electronic storage, can be 100% secure. This means we cannot guarantee the absolute security of your personal information.
If you would like to ask about, make a request relating to, or complain about how we process your personal information, you can contact us by email at admin@ShopClickGive.com, or at one of the addresses below.